Innovations at Russian Post: customer experience management, new service formats, Big Data - Information portal

Innovations at Russian Post: customer experience management, new service formats, Big Data

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01.07.2019
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Innovations at Russian Post: customer experience management, new service formats, Big Data

Russian Post, one of the largest enterprises in the country, has launchedat once multiple nation-wide projects. Mikhail Volkov, Deputy Director General for Operations Management and Retail, Russian Post, focuses on their most significant areas.

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