Teleperformance to present their solutions at the PLUS-Forum “Online & Offline Retail 2016” - Information portal

Teleperformance to present their solutions at the PLUS-Forum “Online & Offline Retail 2016”

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18.02.2016 Количество просмотров 343 views
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Teleperformance has confirmed its participation as a Gold Sponsors of the 3rd International PLUS-Forum "Online & Offline Retail 2016", on 4 - 5 April at Sokolniki C&E Centre in Moscow, organized by the Retail & Loyalty Journal.


Teleperformance, the worldwide leader in outsourced multichannel customer experience management, serves companies around the world with customer care, technical support, customer acquisition and debt collection programs. In 2014, it reported consolidated revenue of €2,758 million ($3,665 million, based on €1 = $1.33).

The Group operates around 135,000 computerized workstations, with more than 182,000 employees across around 270 contact centers in 62 countries and serving more than 160 markets. It manages programs in 75 languages and dialects on behalf of major international companies operating in a wide variety of industries.

Teleperformance shares are traded on the Euronext Paris market, Compartment A, and are eligible for the deferred settlement service. They are included in the following indices: STOXX 600, SBF 120, Next 150, CAC Mid 60 and CAC Support Services.

Symbol: RCF - ISIN: FR0000051807 - Reuters: ROCH.PA - Bloomberg: RCF FP

April PLUS-Forum will bring together leading Russian and international experts in the field of online and offline retail; owners, top managers and specialists of retail chains, food, non-food, DIY, fashion, HoReCa markets, online stores and banks from the Russian Federation and other FSU countries, representatives of airline and insurance companies, vertically integrated oil companies, tour operators, vendors of hardware and software solutions, and others.

The Forum will focus on a number of issues relevant for the Russian retail sector, including:

  • Key trends in the transformation of retail concepts and formats
  • Cross-border e-commerce and measures of its regulation by the state
  • Development of loyalty programmes and consumer communication technologies, multi- and omni-channel sales
  • Expansion of Chinese marketplaces in the online retail
  • Big Data and modern BI-solutions use cases
  • Effective innovations in logistics, cash collection, and self-checkout facilities
  • Prospects for mobile payments and other payment technologies in retail
  • and many more issues.

The PLUS-Forum Steering Committee invites industry representatives to take part in our event as to attend the conference, exhibition and round tables, as well as enjoy networking opportunities to establish new business contacts.

During the exhibition vendors will present their products and solutions and inform about their successful projects and plans for the near future.

For more details please visit PLUS-forum.com, the official website of the event.


We invite speakers and vendors to participate in the event!

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PLUS-Forum updates are available via the main hashtag #‎oor2016.

Online registration for the PLUS-Forum is open!

Source:  Retail&Loyalty


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